Success Digital

Online Concessions Coordinator – Mandarin speaking

London (Central), London (Greater)
£ Competitive contract rate
12 Jan 2017
23 Jan 2017
JB – 45513
Marketing Disciplines
Digital / Online Marketing, Ecommerce
Industry Sector
Contract Type
Work Experience Level
Agency-side or Client-side
Client Side

Reporting to the Online Concessions Manger you will be primarily responsible for driving online growth within the Asian territories. You will work within the Online Concession team and alongside the International Merchandising team to manage the relationship with Asian partners, whilst maximising online sales and profitability.

Key Responsibilities

  • First port of call, build strong relationships with partners dealing with all enquiries
  • Manage daily and weekly reporting for Asian markets monitoring sales, key metrics and promotional activity
  • Lead weekly conference calls with partners to discuss performance and processes
  • Work closely with the Online Concessions Manager on the long-term trading strategy
  • Provide both long and short term sales forecasts and focus on budgeted acquisition and marketing strategies
  • Alongside the International Merchandising team potentialise stock and availability to maximise sales growth of the online business
  • Maintain the stock packages and mix tailoring to trading patterns
  • Analyse trading patterns and understand the sales curve, reporting findings and providing action steps
  • Provide enrichment data to partners in the format required
  • Translate detailed product enrichment descriptions from English to simplified Chinese
  • Send imagery onto partners and manage 3rd party studio with imagery needing to be shot, create shoot list and manage lead time
  • Track allocation lead times
  • Manage critical path to ensure product launches within agreed lead time and follow up on all outstanding styles not published
  • Site walk daily to ensure all products are live and correctly merchandised
  • Process exit plan recalls seasonally alongside International Merchandising team
  • Identify commercial opportunities across all sites working closely with the marketing and trade teams ensure Ted has the required exposure across all site
  • Scout competitors and other vendors trading on site, ensure prices are in line and official is priority placement on page
  • With support from Online Marketing team understand opportunities proposed by partners and report on all activity
  • Understand Asian trading markets
  • Assist Finance team to understand 3rd party invoices

Personal Traits

  • Chinese speaking - Simplified Chinese for writing and Mandarin Chinese for speaking
  • Strong attention to detail 
  • Highly organised to ensure the smooth running of all daily operations
  • Ability to think commercially
  • Analytical and numerical with strong reporting skills
  • Experience within an Ecommerce team
  • Communication & influencing acumen

If you have the relevant experience for this role, please click the apply button to send your CV to Jennifer Brown, remembering to state your current salary and package.

Job Ref JB – 45513

We regret that due to the volume of applications, only successful applicants will be contacted.

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