Digital Project Manager - 6 MONTH CONTRACT

England, London
£40000 - £42000 per annum + PRO RATA
07 Jun 2019
05 Jul 2019
Marketing Disciplines
Digital / Online Marketing, Campaigns
Industry Sector
Digital / Online
Contract Type
Work Experience Level
Agency-side or Client-side
Client Side

Digital Project Manager

The Digital Project Manager will drive projects from initial concept to delivery focusing on a white-label platform that facilitates engagement between corporate clients and groups of diverse young people.

The Digital Project Manager will work with a range of clients on several different projects and must be adept at managing and building client-relationships and reporting on the status of projects. This role will cover a broad range of tasks from the operational/technical set-up and deployment of projects to the ongoing enrichment and optimisation of those services including the measurements and reporting that will drive optimisation decisions.

The Digital Project Manager will be working closely with Delivery Managers but will also be expected to feed ideas into our Product Development pipeline such as process/workflow-efficiency improvements, user-experience features and enhancements, and data capture improvements that will drive deeper insights into core propositions.

Key tasks:

  • Managing key client accounts
  • Liaising and updating stakeholders on the status of projects
  • Advising clients on cost, available resources, problems and solutions
  • Tracking the project deliverables and matching those with agreed deadlines
  • Reporting on success criteria for delivered projects by measuring results
  • Keeping track of latest digital campaign trends and analysing digital behaviour

Key responsibilities

  • Planning digital campaigns from the initial stages through to final delivery
  • Acting as the key contact for clients
  • Continuously assessing working methods and processes and making recommendations for improvement
  • Identifying and implementing KPIs and project milestones
  • Reviewing project resources and providing an analysis on whether they meet the demands of the project
  • Forming strong relationships with the client and developing communication channels between the relevant parties
  • Commissioning of client-specific content (delivered by internal copywriter)
  • Ensuring key Service Level Agreements are met
  • Regularly updating key stakeholders on project status
  • Overseeing the project's financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes
  • Analysing the success of client campaigns, producing reports and data analysis as supporting evidence
  • Working as part of a team to develop current client relationships as part of the business pipeline

Key skills

  • Background in digital project management working on campaigns from initial briefing to delivery
  • Evidence of working with Agile project management methodologies
  • Multi-tasker with ability to juggle many projects
  • Strong communication skills, both written and verbal
  • Passion for IT, e-commerce and digital projects
  • Creative flair and innovative approach
  • Technical competence and understanding of Google Analytics and Google Tag Manager is desirable


  • Educated to degree level or equivalent
  • Project manager certification
  • Understanding of web technologies, such as HTML, CSS, JavaScript
  • APMP or PRINCE2 certification is desirable

Relevant experience

  • Proven experience of effectively managing large-scale projects from brief through to delivery
  • Adept at building effective client relationships and working with several stakeholders to deliver targets
  • Experienced in a range of project management software including PRINCE2, Agile and Waterfall
  • Strong communication with excellent presentation, report writing and data analysis capabilities (experience of Google Analytics and Google Tag Manager)
  • Ability to work under pressure, change direction when required and work on a range of client projects at the same time
  • Experience of identifying business opportunities, building client relationships and seeking new business

Other details

  • This role is based in our London office (Elephant and Castle)
  • This role will report to the Head of Delivery
  • 6-month contract with opportunity to extend

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