Our client are a global FMCG business operating in just short of 200 countries with a net annual income of £6bn and nearly 100,000 members of staff! They produce a number of well recognised brands and are currently going through an unprecedented transformation both from a digital and business focus.
Like many, they are now concentrating heavily on their direct-to-consumer route to market and customer communications. To ensure they maintain their strong brand loyalty they are looking for someone to join the team to define, scope & manage its Community Management - everything from how they access and engage communities through to how they answer consumers' questions.
For you application to be successful you must have experience from within a customer facing digital marketing role and have identified, implemented and had results from technology used to improve community management.
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