Training Programme Administrator (Part-Time, FTC)
London

The Organisation

At Tavistock Relationships, we believe that strong relationships improve our lives, our families and our mental health. Since 1948, we have been transforming lives as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

By training couple therapists and providing clinical services to couples and parents online and at our London site, we provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

An exciting opportunity has arisen for a Training Programme Administrator to join us for a one-year fixed term contract, on a part-time basis, working 18.75 hours per week.

The Benefits

- Salary of £22,500 - £25,000 per annum (pro rata)
- 30 days’ annual leave plus bank holidays (calculated pro rata for part-time workers)
- Pension scheme
- Interest-free season ticket loans
- Cycle-to-work scheme (up to £1,000 deducted from pre-tax salary)
- Contribution towards eye tests and corrective appliances
- Access to our Employee Assistance Program
- Learning and Development opportunities

This is an amazing opportunity for an administrative professional with experience in a customer facing role to take the next step in their career with our leading training and research centre.

In this vital role, you’ll have the chance to support the next generation of therapists and help us to ensure that effective relationship support is accessible to all. What’s more, you’ll find a supportive, friendly and flexible working environment where your work/life balance and career development is our top priority.

So, if you want to join a talented team who are dedicated to making a positive difference to the lives of individuals, couples, parents and families, apply today!

The Role

As our Training Programme Administrator, you will provide excellent administrative support to the Training Operations Team, ensuring the smooth running of training courses and events.

Acting as the initial point of contact for potential participants, you will promote our training courses and events and respond to enquiries in a positive, professional and timely manner.

You’ll assist participants to enrol onto our courses, processing applications and invoices and supporting onboarding processes.

Additionally, you will:

- Maintain accurate records of events and participant information
- Support the evaluation of courses
- Administer course closing processes
- Set up training rooms and digital meetings
- Support trainers with using digital tools and AV
- Assist programme leaders to draft promotional content for the programme

About You

To be considered as a Training Programme Administrator, you will need:

- Administrative experience
- Experience in a customer facing role
- Experience of providing user support for IT platforms and digital systems
- Good interpersonal skills
- Excellent organisational and time management skills
- Excellent written and verbal communication skills

The closing date for this role is 21st March 2023.

Applications will be reviewed as and when received, with interviews held on a rolling basis. We reserve the right to close the vacancy early if sufficient interest is received, so we encourage applications as soon as possible.

Other organisations may call this role Programme Administrator, Pathway Co-ordinator, Administration Assistant, Administrative Officer, Office Assistant, or Team Administrator.

Webrecruit and Tavistock Relationships are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to join our internationally renowned charity as a Training Programme Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.